Scratch has reimagined loan servicing to help borrowers understand, manage, and pay back their loans. With the Scratch platform, borrowers have visibility and control over their debt in just a few clicks. Borrowers turn to Scratch’s team of Loan Guides for empathetic problem solving and personalized guidance on how to fit their loans into their lives.
Lenders partner with Scratch as their loan servicer to grow their businesses in innovative ways. Scratch can service any asset class – including private student loans, personal loans, mortgages, and small business loans – with any custom feature to meet borrowers’ needs. We’ve also developed a Paycheck Protection Program (PPP)-specific platform to help you guide your small business borrowers through PPP loan forgiveness and servicing.